Privacy Policy
Effective Date: December 12, 2023
1. Information We Collect
We collect information necessary to process your reservations and orders. This includes:
- Identity Data: Full name.
- Contact Data: Email address and phone number (for WhatsApp notifications).
- Transaction Data: Details of the products you have reserved or purchased.
- Technical Data: IP address and browser type (collected automatically via our security logs).
2. How We Use Your Information
Your data is used strictly for business operations:
- To process your reservations and pre-orders.
- To communicate with you regarding the status of your order (e.g., "Ready for Pickup" notifications).
- To manage your account and authentication.
- To comply with legal obligations.
3. Third-Party Services
We utilize trusted third-party providers to operate our service. We do not sell your data to advertisers.
Stripe (Payments)
When you pay a deposit, your payment information is processed directly by Stripe. We do not store your credit card details on our servers.
Supabase (Database)
Your user profile and order history are securely stored in Supabase, an enterprise-grade database provider.
4. Data Retention & Deletion
We retain your order information for as long as necessary to fulfill the contract and for tax/accounting purposes.
Your Rights: You have the right to request a copy of the data we hold about you or request its deletion (subject to legal retention requirements). To exercise these rights, please contact us via the message center in your account.
5. Cookies
We use essential cookies and local storage to keep you logged in and to remember your shopping cart contents. By using our site, you agree to the use of these functional tracking methods.